Frequently Asked Questions
Everything at a glance. Missing something? Write to me.
Drops & Availability
What is a drop?
A drop is a time-limited run. A jersey with its own design, in small quantities, available only until it sells out. No reorders, no second chances.
Is Drop 01 still available?
Yes, in limited leftover sizes — ready to ship immediately, no waiting. Once they're gone, they're gone.
How many pieces are there per drop?
Every run is small and the quantity is communicated before launch. When something sells out, it's sold out.
Are there leftover stocks or sales?
Occasionally, yes: if individual sizes are left over after production, we offer them for direct sale — ready to ship while stock lasts. There's no regular sale or outlet.
Orders & Payment
Which payment methods are available?
Credit card, Apple Pay, Google Pay, PayPal, Klarna and Link via Stripe. All payments are SSL encrypted. Your card details never reach my servers.
Can I cancel an order?
As long as the order has not been shipped yet, you can write to me by email and I will cancel it. After shipping, the 14-day right of withdrawal applies.
Do I receive an order confirmation?
Yes, directly after ordering by email. If it does not arrive, check your spam or write to me at gurr@taube.cc.
Shipping & Delivery
Where do you deliver?
Currently within Germany only — due to a new EU regulation, we're temporarily not offering shipping to other EU countries or internationally.
How long does delivery take?
Items ready to ship go out within 2 to 4 business days. For pre-orders, the latest ship date is shown directly on the product page.
What does shipping cost?
Nothing extra. Shipping within Germany is included in the price.
Returns & Exchange
Can I return an item?
Yes. You have a 14 day right of withdrawal from receipt, no reason needed. Just write to me at gurr@taube.cc and I will send you a return label. The return is free for you. All details are in the right of withdrawal notice.
How does a return work?
Write to me with your order number. I will send you a return label. Once received, I will refund the amount within 7 business days.
What if something arrives damaged?
Send me a photo at gurr@taube.cc. I will immediately arrange a replacement or refund.
Materials & Production
How is a jersey made?
Every design is made from scratch — no template, no catalogue motif. Most runs are produced in small, varying quantities before launch. Only when production takes longer does a drop run as a pre-order.
What quality?
High-performance technical fabrics. Breathable, moisture-wicking. Detailed material specs on each drop page.
How do I care for my jersey?
30 degree gentle wash cycle, no fabric softener, no tumble dryer. Wash inside out. This keeps the design looking its best for longest.
5 % for Social Projects
What exactly are the 5 % for?
5 percent of every order goes to a social organisation in Germany. Which organisation it will be, I decide after each drop once the amount is known. The choice with reasoning and proof of transfer is then published on the Impact page.
Can I see how much has been donated?
Yes. On the Impact page you can see how much from sales is set aside for donations and how much has already been transferred. The 5 % apply to every order: what gets donated is what actually sold. The transfer goes out at the end of each drop, once it is sold out. After that, the Impact page shows the organisation, amount and proof of transfer.
Can I suggest a project?
Yes, gladly. Write to me at gurr@taube.cc. I read every email.